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bsktball509 bsktball509
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6 years ago
The Luther Post Office closes the customer service window promptly at noon for their lunch break and opens again at one, perhaps a little after if the town's Sonic is busy.
 
  The Jones Post Office workers are aghast at this policy, preferring to stagger their lunch breaks so that the customer service window is always attended. It would appear that this difference in culture is primarily driven by:
  A) Reward systems.
  B) Key organizational members.
  C) Critical incidents.
  D) Geographical location.
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Introduction to Operations and Supply Chain Management, 4e (Bozarth/Handfield)
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monmon
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This site is awesome
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