The concept of culture shock refers to:
A) disorientation and confusion created when one visits a different culture.
B) the feeling that an expatriate has when returning to his/her home country after an extended absence.
C) concerns about the cost of living in another culture.
D) concerns about one's family as they live in a different country.
A segment of the day that represents a change in menu and customer response patterns is called a:
A) mid-shift change. B) schedule section. C) meal change. D) day-part.
In a present value calculation, K is called the:
A) future value rate B) compounding rate C) discount rate D) none of the above
________ are given a number of tasks by the manager, and the team gives specific assignments to members.
A) Self-managed work teams B) Independent
C) Empowered D) Integrated work teams
The best way to deal with customer objections is to offer extra services to them in return for them choosing your property.
Indicate whether the statement is true or false
Management companies typically must install and maintain a reasonable accounting system.
Indicate whether the statement is true or false
Which is worth more today at a discount rate (k) of 10 per period?
A) 500 each future period forever B) 11,500 received two periods from now
C) 10,900 received one period from now D) 10,000 received today
Transitional training after arrival in the host country should begin ________ after the expatriate and his/her family arrive at the host country.
A) immediately B) several weeks
C) within several days D) several months
QSR staffing grids typically include hours needed for:
A) administrative tasks.
B) custodial duties.
C) training time.
D) A and B above
E) None of the above
Product specification determines
A) temperature and humidity B) cut of meat, weight, fat, etc.
C) how to order food D) the cost of the food item
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