Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.
What will be an ideal response?
Question 2Richard is the manager of the Sales department in his company. He notices that several of the salespeople reporting to him are taking it easy.
Their focus is to just meet the sales target and take no extra initiative to improve sales or their individual performances. As a result, the department's performance is declining. Explain how Richard can encourage his salespeople to improve their performances using the shaping techniques.
What will be an ideal response?
Question 3Both positive and negative reinforcement result in learning.
Indicate whether the statement is true or false.
Question 4The influence that models have on an individual is partially determined by attentional processes.
Indicate whether the statement is true or false.
Question 5Eliminating any reinforcement that's maintaining an undesirable behavior is called ________.
A) penalizing
B) extinction
C) punishment
D) extraction
Question 6Operant behavior is reflexive or unlearned behavior.
Indicate whether the statement is true or false.
Question 7The toddler knew if he held his breath his parents would yield to his demands. But this time they returned to their newspapers and gave the child no further notice. These parents were engaging in ________.
A) positive reinforcement
B) negative reinforcement
C) punishment
D) extinction
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