MBO emphasizes goals that are ________.
A) tangible, verifiable, and measurable
B) achievable, controllable, and profitable
C) inspirational, verifiable, and creative
D) tangible, rewarding, and assigned
E) profitable, attainable, and self-set
Question 2Hazard pay and shift differential pay are types of ________.
A) customized benefits
B) overtime pay
C) voluntary benefits
D) premium pay
Question 3Through her employer, Jillian is able to purchase vision and dental insurance at a reduced rate. Jillian's employer pays any administrative fees. Jillian's employer most likely offers ________.
A) voluntary benefits
B) customized benefits
C) health savings accounts
D) flexible spending accounts
Question 4According to goal-setting theory, goals are more likely to have a stronger impact on performance when ________.
A) goals have long time frames for completion
B) tasks are complex rather than simple
C) tasks are novel rather than well learned
D) goals are easy rather than difficult
E) tasks are independent rather than interdependent
Question 5Why should managers be interested in their employees' attitudes?
A) They result from behavior.
B) They lead to self-concordance.
C) They give warnings of potential problems.
D) They result in emotional contagion.
E) They result in cognitive dissonance.
Question 6Additional money paid to an employee for the inconvenience of working undesirable hours is known as ________.
A) overtime pay
B) base pay
C) hazard pay
D) shift differential pay
Question 7MBO provides individual employees with ________.
A) personal performance objectives
B) greater work supervision
C) predefined targets
D) generalized feedback
E) clear-cut growth paths
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