Bringing in food to share with others is an example of:

Bringing in food to share with others is an example of:
 
  A) psychological contracts.
  B) OCB-I.
  C) OCB-O.
  D) both OCB-I and OCB-O.

Question 2

Ben is selecting members for a problem-solving team. Which of the following team compositions is most likely to result in better team performance?
 
  A) employees with at least ten years of seniority
  B) employees from the quality department
  C) employees from a variety of ethnic and gender backgrounds
  D) an all-male or all-female team

Question 3

Which of the following people management benefits arises from workplace diversity?
 
  A) improved system flexibility
  B) potential to increase market share
  C) increased understanding of the marketplace
  D) better use of employee talent

Question 4

Differences arising from which of the following factors becomes more important to people as they get to know each other?
 
  A) gender
  B) ethnicity
  C) sexual orientation
  D) personality

Question 5

How does surface-level diversity differ from deep-level diversity?
 
  A) Surface-level diversity is reflected by differences in personality and values, while deep-level diversity is influenced by age and ethnic differences.
  B) Surface-level diversity can affect the way people view organizational rewards and their communication with others, while deep-level diversity does not necessarily reflect the ways people think or feel.
  C) Surface-level diversity can affect the way people perceive others, especially in terms of assumptions or stereotyping, while deep-level diversity may affect general behavior of people at work.
  D) Surface-level diversity becomes more important as people get to know each other, while deep-level diversity becomes less relevant with increasing familiarity between people.

Question 6

Amanda works as a technical support executive at ColorWare Systems.
 
  Which of the following factors, if true, could trigger certain stereotypes about Amanda among her co-workers, though not necessarily reflecting the way they feel or think about her?
  A) Amanda does not believe in engaging in gossip about her coworkers.
  B) Amanda prefers working late every evening to working over the weekend.
  C) Amanda has a Swedish mother and an African American father.
  D) Amanda tends to dominate discussions among her co-workers.