The use of ________ leads to outcomes that are higher in quantity and better in quality than those made in the absence of such techniques.
A) evaluations support technology
B) decision support systems
C) communications technology
D) alternative generations support
Question 2An active listener asks questions and puts the speaker's ideas into his/her own words as he/she listens.
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Question 3Jargon can be a significant barrier to organizational communication.
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Question 4Cross-cultural communication can be promoted by assuming that people are different from you.
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Question 5People in powerful positions tend to reward people whose linguistic styles match their own.
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Question 6When an organization is facing a rumor, the most effective way of dealing with it is a direct strong denial or refutation of it.
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Question 7If you become a victim of a rumor, try to refute it immediately with indisputable facts.
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Question 8Of the three types of communication in an organization, lateral communication is often the tensest because it is among peers.
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