The two parts to the performance evaluation are:
(a) the form and the contract, (b) the conference and observed work behaviors, (c) the content and process, (d) the score and employee's signature.
Question 2As partial misunderstanding is a fact of most communication attempts, two ways to improve communication are _____.
a. feedback and active listening
b. defensive and one-up communication
c. feedback and defensive communication
d. active listening and gender-neutral communication
e. none of the above
Question 3Which cultural value dimension is best described by this behavior? Employees have an intense emotional attachment to their in-group and subordinate their personal goals to those of the group.
a. uncertainty avoidance
b. being
c. relationship
d. collectivism
e. ascription
Question 4Managers who train others often have a tendency to assume that everyone learns the same way they do. _____ True or _____ False?
Indicate whether the statement is true or false
Question 5The talk-listen ratio during a performance evaluation should be in favor of the employee.
Indicate whether the statement is true or false
Question 6Which of the following is not a type of noise that interferes with intended communication?
a. emotional
b. social
c. physiological
d. environmental
e. all of the above
Question 7To create a learning organization, managers should do all of the following, except: _____.
a. make time to reflect on work events
b. reward generative thinking
c. develop an elite group to handle decision making
d. treat failure as a natural part of learning
e. none of the above
Question 8The supervisor should give the employee a copy of the form at the beginning of the rating period so they both may refer to it from time to time.
Indicate whether the statement is true or false
Question 9Which cultural value dimension is best described by this behavior? A supervisor refuses to hire a new graduate because she does not believe he can be trained to acquire more skills.
a. human nature as mutable
b. human nature as immutable
c. human nature as trustworthy
d. human nature as untrustworthy
e. none of the above
Quick Reply
