Which of the following statements is true regarding a divisional structure?
A) The goal behind the change to a divisional structure from a functional structure is to create larger subunits within an organization.
B) As compared to functional structure, divisional structure has lower levels of vertical differentiation.
C) A divisional structure employs more complex integrating mechanisms than a functional structure.
D) As compared to functional structure, divisional structure has lower levels of horizontal differentiation.
Question 2A ________ structure is commonly used by food processors, furniture makers, and companies that make personal care products, paper products, or other products that are broadly similar and use the same set of support functions.
A) product division
B) market
C) multidivisional
D) product team
Question 3___________ is the type of listening that occurs when the listener acts as a sponge, taking in the information with no or little attempt to process or enhance the message(s) being sent by the speaker
Fill in the blanks with correct word
Question 4In most people only one ego state resides in a person. As a person matures from an infant to retirement age, this ego state changes.
Indicate whether the statement is true or false
Question 5Any distortion factor that blocks, disrupts, or distorts the message sent to the receiver, interfering with the communication process is referred to as ___________.
Fill in the blanks with correct word
Question 6There are several red flags or cautions in making a diagnosis. Which one is associated with the diagnoses becoming a ritual of continual analysis?
a. the over-diagnosis
b. the crisis diagnosis
c. the threatening and overwhelming diagnosis
d. the practitioner's favorite diagnosis
e. none of the above
Question 7Based on the ideas of force-field analysis, _____.
a. one means of implementing a change is to increase the forces for change in the desired direction
b. change will occur when resistance forces are ignored
c. identifying and addressing forces for and against change can facilitate implementing the change
d. external change agents are ineffective
e. answers a and c
Question 8A criticism of management by objectives is that it usually requires large quantities of time, money, and effort for successful adaptation.
Indicate whether the statement is true or false
Question 9Using structural analysis in the Transaction Analysis model is to help a person to understand better the sources of their values, behaviors, and thoughts.
Indicate whether the statement is true or false
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