One structural strategy for inducing cooperation in social dilemmas is the use of ________, in ...

One structural strategy for inducing cooperation in social dilemmas is the use of ________, in
  which companies purchase the rights to pollute or use scarce resources and treat these rights as
  they would conventional property.
 
  A) rewards and recognitions
  B) increasing group awareness of the economic impact of overuse
  C) schmoozing
  D) tradable environmental allowances

Question 2

John feels that he owes his organization hard work and loyalty while the company owes him fair treatment and satisfactory work conditions. This is an example of:
 
  A) career planning
  B) exit interview
  C) psychological contract
  D) transfer

Question 3

According to the text, you are at higher risk when dealing with this type of party because there is more at stake and the cost of conflict is higher.
 
  A. Friends/family
  B. Landlords/tenants
  C. Co-workers
  D. Passengers on a bus

Question 4

According to the Dual Concerns Model if your concern about your own outcome is low and your concern for the other party's outcomes is low, your approach would be:
 
  A. Contending
  B. Inaction
  C. Problem Solving
  D. Yielding

Question 5

In selecting an appropriate intervention, the practitioner and client should consider if _____.
 
  a. the costs outweigh the benefits
  b. the techniques will be acceptable to the client system
  c. there are any potential negative consequences
  d. all of the above
  e. answers b and c

Question 6

When an employee's performance is so poor that a written warning is required, the warning should ________.
 
  A) identify the standards by which the employee is judged
  B) provide examples of employees who met the standards
  C) provide examples of times when the employee met the standards
  D) be written by a labor law attorney in accordance with federal guidelines

Question 7

You are conducting an appraisal interview with an employee whose performance is satisfactory but for whom promotion is not possible.
 
  Which incentive listed below would be the LEAST effective option for maintaining satisfactory performance in this situation?
  A) time off
  B) small bonus
  C) recognition
  D) professional development

Question 8

Because the United States has , it is appropriate to create leader development programs with a high degree of exposure to new and challenging situations.
 
  a. tolerance for ambiguity
  b. action-orientation
  c. high communication context
  d. low power distance

Question 9

Which of the following is NOT one of the characteristics of OD?
 
  a. collaborative approach
  b. decision making
  c. systems approach
  d. planned change
  e. none of the above