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vaughnsl vaughnsl
wrote...
Posts: 367
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6 years ago
The definition of _____ is the execution of an action; something accomplished; or the fulfillment of a promise, claim, or request.
 
  Fill in the blank(s) with correct word

Question 2

Transmission of information in superior-subordinate relationships is called ____.
 
  a. Expressive communication
  b. Formal communication
  c. Impersonal communication
  d. Vertical communication

Question 3

Mr. Pesci is recuperating in a rehabilitation center following hospitalization for surgery. Mr. Pesci's rehabilitation at the center is an example of:
 
  a. initial intervention.
  b. primary prevention.
  c. secondary intervention.
  d. tertiary prevention.

Question 4

Why is it important for nursing staff to have insight into the culture of their unit (select all that apply)?
 
  a. So they can understand religious practices
  b. To allow time for peers to access the In-ternet more often
  c. To enable nurses to understand staff be-haviors
  d. To improve staff communication
  e. To allow nursing staff insight into expec-tations and norms

Question 5

A nurse makes a medication error that is not serious and does not cause harm to the patient. As the head nurse, your best action would be to:
 
  a. Call attention to it by posting the critical incidents report at the nursing station.
  b. Include the mistake on the nurse's per-formance appraisal.
  c. Apologize to the patient for the error, and indicate that discipline has occurred.
  d. Educate the nurse on how to provide an apology to the patient.
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Replies
wrote...
6 years ago
Answer to #1

performance
Performance is defined as the execution of an action; something accomplished; or the fulfillment of a promise, claim, or request (Merriam-Webster.com, 2012).

Answer to #2

D
Vertical communication is the transmission of information in a superior-subordinate relationship.

Answer to #3

D

Answer to #4

C, D, E
Nurses' insight into culture enables them to better understand staff behaviors and relationships, norms, change processes, expectations, and communication.

Answer to #5

D
Service recovery ensures responsiveness to the patient, and as part of service recovery, it is im-portant to address an error in the most productive way, which also includes the nurse who made the error offering an apology to the patient.
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