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retownes retownes
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7 years ago
A company is deciding between 2 foreign firms to provide its call center services. A factor-rating method is used. Factors are rated on a scale of 1-10, with 10 being the best score.
A: If the factors are weighted equally (respective weights of .3333), which firm is preferred?
B: Suppose a consultant recommended that Factor 2 be twice as important as Factor 1, while Factor 3 should be four times as important as Factor 1. Which firm is best now using a weighted method? (Round your weights to the nearest four decimal places.)

Firm   Factor 1   Factor 2   Factor 3
A   10   7   4
B   5   8   6
Textbook 
Operations Management

Operations Management


Edition: 10th
Authors:
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AlmeyricAlmeyric
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