Which of the following terms refers to changing behavior through rewards or punishments that are contingent on performance?
A) behavior modification
B) personal development
C) instrumentality
D) internal motivation
Question 2________ structures tend to be the tallest of all organizational structures.
A) Functional
B) Product division
C) Market
D) Multidivisional
Question 3Interest rates for a conventional fixed rate mortgage are typically ______ than for an ARM.
A. slightly higher
B. slightly lower
C. about the same
D. any of the above
Question 4Goal commitment can best be achieved by _____.
a. building in competition between employees such as sponsoring a contest for the person who is the first to reach the goal
b. trust in upper management and an effective reward system
c. supervisors closely monitoring employees' progress
d. making sure goals are set slightly higher than employees will be capable of achieving
e. all of the above
Question 5Rebecca's manager wants to acknowledge her outstanding service record for the past quarter. The manager decides to give Rebecca a bonus of 1000 as a reward. According to Edward Deci, which of the following will most likely occur as a result?
A) The bonus will encourage Rebecca to work harder than before.
B) The bonus will detract from Rebecca's inner desire to work hard.
C) Rebecca's bonus will satisfy her higher-level needs and increase her motivation.
D) Rebecca will feel inadequate because the bonus fails to address hygiene factors.
Question 6According to Victor Vroom, expectancy could also be referred to as the ________.
A) probability that effort will lead to success
B) relationship between performance and reward
C) perceived value a person attaches to a reward
D) employer's strategy for motivating employees
Question 7The perceived relationship between successful performance and obtaining the reward is referred to by Vroom as ________.
A) instrumentality
B) valence
C) expectancy
D) optimism
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