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XtremeOc XtremeOc
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7 years ago
An example of empowerment at work is approaching the service desk and hearing:
a. “Sorry! I don't have the authority to solve that problem.”
b. “Let me refund your money in full.”
c. “That's not my job.”
d. “I'll tell my boss about this.”
e. “I just need to get my supervisor's signature.”
Textbook 
Organizational Behaviour: Understanding and Managing Life at Work

Organizational Behaviour: Understanding and Managing Life at Work


Edition: 10th
Authors:
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AngelsAngels
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7 years ago
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XtremeOc Author
wrote...

7 years ago
Helped a lot
ealvino1610
wrote...

Yesterday
Good timing, thanks!
veronee_madison
wrote...

2 hours ago
Thanks
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