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11202017 11202017
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6 years ago
A nurse is working with a client who is angry and complaining that the care he is receiving is worthless. The nurse responds to the client calmly and non-defensively, stating, You are very angry right now.
 
  I don't want to discuss this with you while you are so upset. I will be back in 1 hour to meet with you, and we will talk about it then. This is an example of which assertive technique?
  A) Defusing
  B) Clouding or fogging
  C) Responding as a broken record
  D) Shifting from content to process
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6 years ago
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