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neonfayt neonfayt
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6 years ago
A study conducted at a medical billing operation found that an effective way for agents to deal with customer complaints was to modify problems that were leading to negative emotion for the customers.
 
  Indicate whether the statement is true or false.
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return127return127
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neonfayt Author
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6 years ago
Correct Slight Smile TY
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Thanks for your help!!
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this is exactly what I needed
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