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Godchaser Godchaser
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6 years ago
According to Crosby, _____ is a performance standard which involves concentrating on preventing defects rather than just finding and fixing them.
 a. zero defects
  b. continuous improvement
  c. Baldrige criteria
  d. breakthrough improvement
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taniaaaaaataniaaaaaa
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6 years ago
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Godchaser Author
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6 years ago
You make an excellent tutor!
kamikazekota
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Just got PERFECT on my quiz
deathDoUsPart
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2 hours ago
Thank you, thank you, thank you!
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