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bsktball509 bsktball509
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6 years ago
Which of the following points about Crosby's absolutes of quality management is true?
 a. Doing jobs right the first time is expensive.
  b. Quality means conformance to elegance, not requirements.
  c. The only performance measurement is the cost of quality.
  d. The burden of responsibility for solving quality problems falls only on the quality department.
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Introduction to Operations and Supply Chain Management, 4e (Bozarth/Handfield)
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cvallierecvalliere
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6 years ago
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