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K3lly_1996_R3ne K3lly_1996_R3ne
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6 years ago
Long-term customer satisfaction, especially in the face of service failures, requires organizations to empower front-line service personnel to identify problems and then provide solutions quickly and an empathetic way.
 a. True
   b. False
  Indicate whether the statement is true or false
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alohacharlesalohacharles
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6 years ago
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K3lly_1996_R3ne Author
wrote...

6 years ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
lipop
wrote...

Yesterday
This helped my grade so much Perfect
TheMoffattMan
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2 hours ago
Correct Slight Smile TY
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