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bsktball509 bsktball509
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6 years ago
The element of a CRM program involved with the use of data-mining software and customer behavior analytics is:
 a. Segmenting customers
  b. Predicting customer behaviors
  c. Customer value determination
  d. Customer preference determination
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Introduction to Operations and Supply Chain Management, 4e (Bozarth/Handfield)
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garyrangel12garyrangel12
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bsktball509 Author
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6 years ago
What an excellent community, thanks for answering
Introduction to Operations and Supply Chain Management, 4e (Bozarth/Handfield)
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