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fuat fuat
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6 years ago
List and briefly describe five differences between services and manufacturing. Provide examples to illustrate your arguments.
 
  What will be an ideal response?
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6 years ago
Manufactured Goods Services
Physical, durable products Intangible, perishable products
Output can be produced, stored, and transported Can't be produced and stored
Low customer contact Customers can be part of the input and part of the process
Have days to deliver Must be offered within minutes
Regional, national, or international markets Local markets
Large facilities Small facilities
Capital intensive Labor intensive
Quality easily measured Quality not easily measured

Examples will vary.
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