Susan Daniels works for an event management company and is discontent with her job because she was passed over for a promotion. She has now composed a list of concerns and plans to discuss the issue with her supervisor.
Daniels' response to the problem is referred to as ________.
A) exit
B) voice
C) loyalty
D) neglect
E) acceptance
Question 2Which of the following is an example of a prescriptive managerial assumption?
A) Research has indicated that customers prefer retailers that have online shop fronts.
B) Eliminating intermediaries along the supply chain lowers costs for the company.
C) If we do not cut our distribution costs, we will be unable to improve our advertising reach.
D) Most of our competitors' products cannot match ours in quality, but have the advantage on price.
E) None of our suppliers are willing to offer us better prices in exchange for an exclusive contract.
Question 3When we rank an individual's values in order of their ________, we obtain the person's value system.
A) intensity
B) content
C) context
D) fluidity
E) flexibility
Question 4Define any four dimensions of intellectual ability.
What will be an ideal response?
Question 5Which of the following terms describes basic convictions that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite mode of conduct?
A) values
B) attitudes
C) emotions
D) feelings
E) traditions
Question 6________ managerial assumptions are value-based assumptions portraying the actions managers believe they should take or the goals they believe they should pursue.
A) Reactive
B) Restrictive
C) Prescriptive
D) Descriptive
E) Productive
Question 7What is the relevance of the various types of intellectual ability for organizational behavior?
What will be an ideal response?
Question 8Which of the following is an example of a descriptive market assumption?
A) We should improve our distribution program in order to reach customers.
B) Customers will choose the product if the company offers customization.
C) The company will have an advantage if it lowers its prices.
D) Customers prefer to buy non-essential supplies in smaller quantities rather than in bulk.
E) If the company wants to increase its market share, it must step up its advertising.
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