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Home Q & A Board Other Fields Homework Help Business Management
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Shann_5501 Shann_5501
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6 years ago
Customer relationship management helps firms gain and maintain competitive advantage by:
 a. integrating markets irrespective of demography or behavioral characteristics.
 
  b. streamlining processes around traditional functions rather than customers.
 
  c. continuing to make products that better meet customers' needs and provide increased value.
 
  d. forecasting customer retention and defection rates.
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rcollins105rcollins105
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6 years ago
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Shann_5501 Author
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6 years ago
Correct Slight Smile TY
mikeh209
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Yesterday
I appreciate what you did here, answered it right Smiling Face with Open Mouth
AlahuKakpar
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2 hours ago
Good timing, thanks!
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