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Home Q & A Board Other Fields Homework Help Business Management
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Shann_5501 Shann_5501
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6 years ago
Customer relationship management helps firms gain and maintain competitive advantage by:
 a. integrating markets irrespective of demography or behavioral characteristics.
 
  b. streamlining processes around traditional functions rather than customers.
 
  c. continuing to make products that better meet customers' needs and provide increased value.
 
  d. forecasting customer retention and defection rates.
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rcollins105rcollins105
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6 years ago
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Shann_5501 Author
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6 years ago
Thanks
annakc
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Yesterday
This helped my grade so much Perfect
sleinhi
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2 hours ago
Thanks for your help!!
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