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Shann_5501 Shann_5501
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6 years ago
List the performance measures under the Malcolm Baldrige Criteria.
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6 years ago
The Malcolm Baldrige Criteria for Performance Excellence Results category
groups performance measures as mentioned below:
1) Product and process outcomes
2) Customer-focused outcomes
3) Workforce-focused outcomes
4) Leadership and governance outcomes
5) Financial and market outcomes
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