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Home Q & A Board Other Fields Homework Help Business Management
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ExistentlAngst ExistentlAngst
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6 years ago
In 1992, in cooperation with deans of business and engineering departments of major universities, and recognized consultants, the chairs and CEOs of nine major U.S. corporations endorsed a definition of _____ as a people-focused management system that aims at continual increase in customer satisfaction at continually lower real cost.
 a. business process reengineering
 
  b. a quality circle
 
  c. total quality
 
  d. Six Sigma management
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ohssiohssi
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ExistentlAngst Author
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