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Home Q & A Board Other Fields Homework Help Business Management
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banoshaher banoshaher
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6 years ago
In 1994, Branch-Smith Printing Division developed a quality plan and began an internal Baldrige assessment process. The most significant opportunity for improvement they recognized was to improve in the _____ area.
 a. employee involvement
  b. knowledge
  c. process management
  d. customer focus
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casssmcasssm
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6 years ago
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banoshaher Author
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