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Inspectum Inspectum
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6 years ago
Which of the following dimensions that contribute to customer perceptions of quality refers to the willingness of the service providers to help customers and provide prompt service?
 a. Assurance
  b. Empathy
  c. Reliability
  d. Responsiveness
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mich3093mich3093
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6 years ago
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Inspectum Author
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#2
6 years ago
So very smart
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