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Home Q & A Board Biology-Related Homework Help Medicine Nursing and Clinical
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serenaspv01 serenaspv01
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6 years ago
To achieve quality customer service, the phlebotomist must meet what customer needs?
 a. know the customer by name, determine the tests needed by the customer, know who the patient's physician is
  b. know what the customer wants, determine the level of service received, and take action to satisfy the customer
  c. know what the customer's insurance will pay for, keep the patient from waiting too long, say as little as possible to the patient
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megabyte7megabyte7
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#1
6 years ago
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serenaspv01 Author
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6 years ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
klyn
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Yesterday
Helped a lot
kater28
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2 hours ago
Thanks for your help!!
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