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When providing high-quality customer service, which customer is the most important?

Thinh

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3 years ago

When providing high-quality customer service, which customer is the most important?

When providing high-quality customer service, which customer is the most important?

▸ Internal and external customers are equally important

▸ External customers have priority, as they are paying guests

▸ Internal needs must be met first so that external customers can be serviced

▸ Each and every guest should be made to feel that they alone are VIP

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

Read 42 times

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coolgirl259

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Thinh Author

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Thank you, thank you, thank you!

AlahuKakpar

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kevin12323h

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Thanks for your help!!

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