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What impact would high-quality customer service have on employee turnover?

gaminglifex

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3 years ago

What impact would high-quality customer service have on employee turnover?

What impact would high-quality customer service have on employee turnover?

▸ It will be less, as fewer complaints, stress, and higher satisfaction

▸ It will be the same, as this is an industrywide practice

▸ It will be more, as there is increased pressure to do well

▸ There is no way to predict whether this will have an effect

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

Read 45 times

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lyang121

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gaminglifex Author

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3 years ago

Smart ... Thanks!

erimis

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dri

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Thanks for your help!!

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