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What does it mean to create satisfaction by providing high-quality customer service?

rachelarnold

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3 years ago

What does it mean to create satisfaction by providing high-quality customer service?

What does it mean to create satisfaction by providing high-quality customer service?

▸ Consistently exceeding customers' expectations for products and services

▸ Serving food at the right temperature in an appealing environment

▸ Meeting customers' expectations for products and services

▸ Identifying what customers expect with respect to products and services

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

Read 39 times

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GUILLEMR

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