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drfhrx drfhrx
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6 years ago
What is the purpose of a customer service plan?
 
  a. To eliminate the need for employee service training
  b. To tell what must be done to provide high-quality customer service
  c. To ensure facility-related service standards do not vary throughout the day
  d. To substitute for the service-related information included in a mission statement
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wrote...
#1
6 years ago
B
drfhrx Author
wrote...
#2
6 years ago
Thank you so much for the answer
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