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barry barry
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Posts: 11630
Rep: 151 1
9 years ago
An antiquated information system used by an office supply manufacturer caused customer dissatisfaction since it took two days to process a telephone order. After the system was upgraded and redesigned, the time to process a telephone order was reduced to three minutes. This is a prime example of
A) a competitive advantage.
B) a technological change.
C) an improved business process.
D) growth.
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newstartnewstart
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#1
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Rep: 442 0
9 years ago
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