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ARJAY270 ARJAY270
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6 years ago
If a company wishes to use performance-level criteria to evaluate their training program, the managers would be interested in ____.
 
  a. employee feedback following the training
  b. comparing their employees increase in knowledge with those of a control group
  c. observing an increase in the quality of service employees provide
  d. measuring their employees learning immediately following the training
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wrote...
6 years ago
ANSWER:
c
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