The accounting department has three primary sections: The cashier's
station, the count room and the drop box crew.
Indicate whether the statement is true or false
The PriceWaterhouseCoopers convention has been quoted a single rate. No matter which room they may receive at check-in (standard room, city-view parlor or king deluxe), they are all charged 149 per night. This group has been quoted:
a. Spread rates
b. Run-of-house/flat rates
c. Set day rates
d. Rack rates
e. None of the above
The accounting department has three primary sections: the cashier's
station, the count room, and the bookkeeping group.
Indicate whether the statement is true or false
It may be an anomaly (a contradiction), but self-service kiosks are seen to be an improvement in service.
Indicate whether the statement is true or false
At any given property, which of the following is a valid argument in favor of marketing for group business.
a. There are economies of scale or savings generated by selling and delivering a bulk of rooms to group business
b. The individual guests within the group may spend more (have a higher worth) than regular guests
c. Group business represents a high percentage of the industry's occupancy
d. All of the above are valid arguments
e. None of the above are valid arguments
Ergonomics deals with:
a. A new interface for PMSs
b. The obsolescence of computer equipment
c. The economic meaning of hotel statistics
d. The interaction of persons and equipment
e. All of these; they'll all the same with a different slant
Explain the solutions that a casino can implement for the community.
What will be an ideal response?
Quality control is maintained by several techniques, including fear of job loss; reduction in salary; and assignment of poor working hours (hotels are opened 24 hours per day).
Indicate whether the statement is true or false
For hotels, technologies greatest impact has been at the desk, with the PMS.
Indicate whether the statement is true or false
Which of the statements about electronic locking systems is NOT accurate?
a. The keycard console is a large piece of equipment kept at the front desk
b. The system can include one-way or two-way communication
c. Each guest gets a new or recycled keycard
d. Lost keycards are inexpensive to replace
e. None of the above; that is, they are all accurate.
Quick Reply
