Downtime Reports are used whenever the night audit crew takes a break for rest or meals.
Indicate whether the statement is true or false
Detail an overview of food and beverage operations in casinos.
What will be an ideal response?
Tour-group guests, those booking through a tour operator, have a lower room rate posted to their personal folios than do even leisure guests. Watch it trick question.
Indicate whether the statement is true or false
Single and double refer to all the following answers except the:
a. Rate charged for a room
b. Number of guests in the roomc Single housekeeper or the housekeeping team that services the room
d. Number of guests that the room could accommodate
e. Size and type of bed
Reports can be grouped into classes; which of the following classes would be the most helpful to the yield manager for forecasting and setting rates?
a. Exception reports
b. Reservation reports
c. Credit reports
d. Downtime reports
e. Both a and d
Group and convention business comp rooms are usually quoted in a ratio of 1 free (comp) room for every 86 rooms paid (sometimes shown as 1:86).
Indicate whether the statement is true or false
Guests of some hotel chains can access their folios on line days after they check out from the property.
Indicate whether the statement is true or false
We're not there yet, but a computerized system might eventually display information such as the number and identity of vacant king rooms.
Indicate whether the statement is true or false
A No Luggage report would be an example of a (an):
a. Accounts receivable report
b. Zip-out check out report
c. Exception report
d. Closeout hour report
e. None of the above
The square footage of a full-service hotel can be estimated as the size of:
a. All guest rooms added together
b. Twice a above
c. Three motor hotels provided they have food-service capacity
d. x2, where x is 10 times the hotel's acreage
e. Cannot be estimated
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