The night auditor reconciles only account-receivable sales.
Indicate whether the statement is true or false
Hotel associations, such as the AH&LA, have lobbied state governments so successfully that in most jurisdictions only one class of sales tax can be levied against hotel room sales.
Indicate whether the statement is true or false
Lodging's budget segment is divided into several parts; which is NOT one of those parts?
a. Hard budget
b. Upscale budget
c. A room 15 feet x 17 feet
d. Capsule room
e. Both c and d
The widespread use of credit cards has accounted for the disappearance of hotel skippers.
Indicate whether the statement is true or false
Corporations are legal persons which can sue and be sued; buy and sell real estate; operate and manage hotels.
Indicate whether the statement is true or false
SMERF business is usually regional in nature and is characterized by shorter lead time than full-blown convention business.
Indicate whether the statement is true or false
The Hubbart Room Rate Formula:
a. Sets the ceiling on the maximum room rate
b. Sets the floor on the minimum room rate
c. Erects the walls (that is, the spread between rates for different room types)
d. Is built around the yield management approach to rates
e. None of the above
An on-change report indicates which guest rooms are undergoing renovation and when they will be ready for sale again.
Indicate whether the statement is true or false
Operational changes caused in part by technological changes have restructured the hotel organizational chart causing staff:
a. Increases in the bell department
b. Decreases in the security department
c. Increases in the telephone department
d. Decreases in the reservations department
e. All of the above except b
Explain the function and duties of the administrative and infrastructure areas such as sales and marketing, housekeeping, and maintenance.
What will be an ideal response?
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