The company that owns the hotel building is not likely to be the company that manages the hotel.
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Allowances are to hotels as returned merchandise is to retail outlets.
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Today's opening balance must equal yesterday's closing balance is an issue for pencil-and-paper audits but is not a factor for electronic audits.
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Other than general cleanliness, housekeeping also may be responsible for which of the following:
a. Reporting maintenance issues
b. Lost and found
c. Sick guests
d. Counting and weighing linens
e. All of the above
Use the following information to calculate a Hubbart Room Rate Formula: A given hotel has 225 rooms. Operating expenses run about 1,110,000 annually. Depreciation is scheduled at 445,000 per year. Additional costs (taxes, insurance, etc.
) are expected to be about 135,000 for the year. The owners require a reasonable return of 850,000 per year for their investment. Net loss from other operated departments is projected to be 400,000 annually. Calculate the rate required assuming a 65 annual occupancy rate: a. 55.08
b. 53.38
c. 40.09
d. 29.40
e. Either b or d could be correct.
Many of today's central reservations call centers are located overseas.
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Hotel desks use abbreviations, color and symbols to convey information, some communicate the same fact in a different way. For example, VIP can also be represented by:
a. OOI
b. WI
c. SPATT
d. QM
e. None of the above
There are only three methods of paying (settling) a folio as the guest departs: cash, allowances or transfers.
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Vacationing guests stay longer in their booking than do commercial guests.
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Which of the following group members pays the hotel directly for his or her room accommodations? (The others are paid for by the entity)
a. Incentive tour members
b. Tour group members
c. Members of a highschool basketball team
d. Convention attendees
e. Most likely both a and c
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