The separation of ownership from management gained momentum from:
a. The inability of the individual or the immediate family to finance the equity
b. New construction techniques which allowed for larger building
c. The creation of the corporation as a legal entity
d. The development of a separate management profession
e. All of the above
Guaranteed reservations made by telephone are confirmed on the spot, with the reservationist furnishing the caller a confirmation number.
This is true even for those reservations systems which send written acknowledgment to the guest several days later. Indicate whether the statement is true or false
The break-even point (as measured in percentage of occupancy) of the hotel industry is:
a. More than 85 occupancy for most hotels
b. A measure of room sales only
c. Goes down as Revpar goes up
d. Goes up step-by-step with double occupancy
e. All of the above except a
Uncovering errors is not the real purpose of the night audit; correcting records is.
Indicate whether the statement is true or false
Explain the operations of the larger casino resort.
What will be an ideal response?
Which of the following is NOT an aspect of the hotels sale to tour groups
a. Reduce credit card costs
b. One sale books numerous rooms
c. Final step in a yield management system
d. Free advertising for the hotel
e. Reduction in bad debts
Trade shows and conventions are not usually held together; in fact, some state outlaw the combination.
Indicate whether the statement is true or false
Most folio lines convey two messages: The amount the guest owes and the reason for that debt.
Indicate whether the statement is true or false
Which of the statements is most true:
a. Leisure guests are more inelastic
b. Commercial guests are more inelastic
c. Government employees are more inelastic
d. Retirees are more inelastic
e. Both b and d
A Reverse Housekeeper's Report goes from the linen room to the floor housekeepers rather than the traditional route of the floor housekeepers to the linen room.
Indicate whether the statement is true or false
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