To be accommodated on a no-arrivals day, a guest must have been overnight in the hotel on the previous day.
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Since it makes little difference in collections and since it saves substantial payroll costs, hotel managers should eliminate the traditional 3-day billing period in favor of the more customary 30-day period.
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A strong U.S. currency aids the balance of payments because it deters U.S. citizens from going abroad to spend their money.
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Airline crews are much sought after by hotels because they represent both a basic occupancy and a high average daily rate (ADR).
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Telephones which use either IP or VoIP software are actually routing the telephone call over the Internet.
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Empowerment is one of the major conflicts of employee-employer relationships: Unions demand it in contracts; management fights against it
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One demographic measure of hotel guests focuses on upstairs buyers as a different segment from downstairs buyers.
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Cash is the method most often used by guests to settle their folio accounts; credit cards are the next most used methods; most hotels will not accept checks.
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The laws of many states actually require in-room safes be provided to the guest free-of-charge.
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Electronic Locking Systems (ELS) which use the guest's iris or fingerprint as the code for opening the lock are known as Biometric locking systems.
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