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vankor vankor
wrote...
Posts: 569
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7 years ago
A casino's gaming jurisdiction has a compelling interest in the
   effectiveness of a casino's controls.
 
  Indicate whether the statement is true or false


How can a training manager influence the career ladder of an employee?
 
  What will be an ideal response?


The department that has the least control over its comps is:
 
  a. The bingo / keno department
 
  b. The food and beverage department
  c. The table department
  d. The casino host department
  e. The slot department


How can a company benefit from computer based (or web based training)?
 
  What will be an ideal response?


_________________ is (are) the basis for establishing the expected hold percentage.
 
  a. The paid outs
  b. The theoretical hold percentage
  c. Total drop
  d. Estimates from other casinos
  e. None of the above


When should a trainer decided to conduct behavioral modeling?
 
  What will be an ideal response?


While labor cost is important in all casino departments, the cost of goods sold is only important in:
 
  a. The gift shop
  b. The slots department
  c. The food and beverage department
  d. The bingo and keno games
  e. None of the above  casinos are a service industry


How can a pre-test be helpful in the assessment of a training program?
 
  What will be an ideal response?


When are attitude surveys an effective method of analyzing training needs?
 
  What will be an ideal response?


Which of these is the largest expense for a casino:
 
  a. Utilities
  b. Interest
 
  c. Paid outs
  d. Labor
  e. Security
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Replies
wrote...
#1
7 years ago
T

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The training manager can identify business needs, identify staff skills and abilities, identify employees for training programs, and identify training needs.

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e

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The benefits are accessibility in terms of time or distance, cost, frequency of access, individual pace, allows more training, participation, and overcoming the fear of sitting in a classroom.

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b

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When a skilled trainer is available to teach new behaviors.

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c

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A pre-test can be used as a post test to determine KSAs gained during the training program.

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Attitude surveys can be used to determine employee opinions, feelings, and perceptions.

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d
vankor Author
wrote...
#2
7 years ago
I appreciate this
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