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albulena albulena
wrote...
Posts: 641
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6 years ago
At a well-planned bar, the bartender should be able to see:
 
  a) The kitchen
  b) The parking lot
  c) The host stand
  d) The restrooms
  e) A large number of bar seats



Why do consumers pick one casino over another?
 
  What will be an ideal response?



Explain how the political and legal environment affects the casino industry.
 
  What will be an ideal response?



On what primary metric should pricing structures be built on? Choose the one best answer.
 
  a. Cost.
  b. Units purchased.
  c. Value perceived.
  d. Demand.
  e. Supply.



All of the following arefront-of-house design factors that contribute to effective restaurant performanceexcept for:
 
  a) Having the right amount of space
  b) Having the right mix of tables
  c) Placing tables effectively
  d) Having sufficient dishwashing capacity
  e) Making sure there is adequate facilities to support service



What are the perceived effects o gambling on the social environment and what is the industry doing to combat these effects?
 
  What will be an ideal response?



Which segment of gambler offers casino marketers the greatest future potential of market expansion compared to the other two segments?
 
  What will be an ideal response?



Hank's Bistro budgets for a 40  costs of sales for wine by the bottle. Hank's Bistro can purchase Willmerc chardonnay for 8.50 per bottle. The potential selling price to the customer for this Willmerc chardonnay is _____________.
 
  a. 3.40
  b. 11.90
  c. 21.25
  d. 14.16
  e. 34.00



During the early 1990 what were some of the reasons that governments began to contemplate legalizing gambling?
 
  What will be an ideal response?



What are the benefits to managers of communication logs?
 
  a. Information across shifts, show patterns and capture incident to protect from liability
  b. Saves trouble of pre-shift meeting with servers and labor cost of paying all to be there
  c. No longer necessary for managers to need to meet face-to-face when accurate
  d. Interesting to read comments and recall incidents, gossip and news about guests
Textbook 
ManageFirst: Hospitality Human Resources Management and Supervision

ManageFirst: Hospitality Human Resources Management and Supervision


Edition: 1st
Author:
Read 38 times
2 Replies

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Replies
wrote...
6 years ago
E

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Part of the reason is the concept of player's clubs. The casinos have developed a way of tracking each player so the casino can offer comps to get gamblers into the system.

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The political and legal environments control the regulations and laws that govern what a casino can and can't do. They make decisions on employment law for hiring and firing personnel. They mandate elements of a casino's design, square footage limits and usage, and the extent of allowable amenities. Ultimately, government makes the decision to allow gaming.

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C

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D

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revealed that Americans have noticed the efforts of the commercial casino industry to promote responsible gaming.

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Recreational gamblers offer casino marketers the greatest future potential of market expansion, compared to occupational or compulsive gamblers.

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C

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Governments in the 1990s were strapped for cash; some towns had gone bankrupt. With the population aging, there are fewer people to support the system. Therefore, social programs need more money to operate.

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A
albulena Author
wrote...
6 years ago
Passed my quiz with this!
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