Define and discuss how revenue management improves the profits of the hotel.
What will be an ideal response?
Emotions are typically conveyed by
A) Face-to-face communications B) electronic communications
C) verbal communications D) body language
Which of the following is not a non-commercial foodservices operation?
A) Business and industry foodservices B) Foodservices in charitable organizations
C) Military foodservices D) Bars and lounges
What are the seven suggested steps to take in table service?
What will be an ideal response?
Approximately what percent of a route manager's time is spent in account retention?
A) 30 B) 80 C) 45 D) 10
Differentiate between a meeting, a convention, and an exposition. Give an example of each.
What will be an ideal response?
Gin, is considered one of the white spirits, and is made with:
A) corn B) grapes C) potato starch D) juniper berries
Which of the following is generally true about Bed & Breakfast (Inns) operations?
A) This lodging alternative evolved in the 1950s, and is a relatively recent addition to the lodging segment.
B) They do not offer food and beverage services.
C) They are typically franchised.
D) They are generally owned or managed by persons living on site.
Discuss the responsibilities of the executive housekeeper.
What will be an ideal response?
Modern vending machines have a cost range of approximately:
A) 3,000 - 6,000. B) 3,000 - 10,000. C) 1,000 - 5,000. D) 15,000 - 20,000.
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