A person that contracts out their services to (or work for) associations and corporations and plan meetings down to the last detail is a(n)
A) DMC B) meeting planner C) catering manager D) service contractor
Develop a logical (in order) room rate structure for a full service hotel. Include at least five specific rate categories and their rates.
What will be an ideal response?
There are several methods used to classify restaurants, experts agree that the two main categories of restaurants would be:
A) fine dining and quick serve B) independent and casual
C) quick serve and family D) independent and chain
The combination of a meeting and an exposition is called a
A) trade show B) convention C) forum D) workshop
Calculate the following variations, profit margins and retention/flow through in dollars and percents:
What will be an ideal response?
The person credited with setting up the first European restaurant of modern times, in 1765 was:
A) Monsieur Boulanger B) Caesar Ritz
C) Howard Johnson D) Auguste Escoffier
The multiplier effect occurs when:
A) employment rates reach normal levels
B) money is used to purchase items from outside the local area
C) money is recycled back into the community from the money tourists spend in the local economy
D) new jobs are created to service the needs of international travelers
Expositions have also been called
A) meetings B) trade shows C) workshops D) conventions
Housekeeping department measures productivity by
A) person hours per occupied room
B) hours worked divided by number of housekeepers
C) number of rooms times hours worked
D) occupied rooms divided by number of housekeepers
What is the formula for the following wage cost measurements?
Front Office Wage Cost Percentage
Housekeeping Wage Cost Percentage
Restaurant Wage Cost Percentage