Identify the correct category for Reservation Cost.
A) Current Liability B) Current Asset C) Long Term Asset
D) Long Term Liability E) Owner Equity F) Expense Account
The middle market segment of the cruise industry has an average cost per person of:
A) 250 to 500 per day B) 300 to 400 per day
C) 100 to 300 per day D) More than 500 per day
Hotels that are typically furnished, have a well-stocked kitchen, and cater to guests staying for longer periods of time are
A) boutique hotels B) extended-stay hotels
C) convention hotels D) full service hotels
The mass market segment of the cruise industry generally consists of:
A) people with incomes greater than 80k B) people with income in the 30k - 60k range
C) people with income in the 60k - 80k range D) discount travelers
All of the following are key elements of Disney's guest service except:
A) communicating the traditions and standards of service to all cast members
B) training leaders to become coaches
C) providing complimentary parking
D) measuring guest satisfaction
Identify the correct category for Wages Payable.
A) Current Liability B) Current Asset C) Long Term Asset
D) Long Term Liability E) Owner Equity F) Expense Account
A perpetual cruiser is one who spends ________ months aboard different cruise ships each year.
A) six to eight B) eight to ten C) three to five D) two to three
In order to empower employees, managers should do all of the following except:
A) involve employees
B) take risks and delegate
C) share information and foster a learning environment
D) hold employees accountable for making decisions
Identify the correct category for Bank Line of Credit.
A) Current Liability B) Current Asset C) Long Term Asset
D) Long Term Liability E) Owner Equity F) Expense Account
The average cruise passenger is:
A) single and traveling solo B) about 46 years old and married
C) retired D) traveling with an average of 2 children
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