Social workers should terminate services when:
A) they discover that the client is unmotivated to complete tasks.
B) the desired rate of progress is achieved.
C) the desired goals are met.
D) they discover new problems in the treatment process.
Which of the following questions helps measure client satisfaction?
A) How did you evaluate the outcomes of the session?
B) Do you believe you needed additional services that were not provided?
C) Are you in contact with other members of your group?
D) How did you hear about our organization?
Which of the following is an effective tool for measuring client satisfaction?
A) An evaluation survey
B) Single-subject research
C) A rapid assessment instrument
D) Goal attainment scale
In the context of process evaluation, quantitative fidelity measures include:
A) focus groups with colleagues.
B) observation of sessions.
C) audit interviews with clinicians.
D) quality assurance data.
In the context of process evaluation, fidelity assessments evaluate:
A) clients' capacity to maintain the gains achieved during the helping process.
B) the effectiveness of the processes used in the termination phase.
C) the degree to which clients are satisfied with the service provided.
D) how closely the skills used by a program match the design of the intervention.
In the context of outcome evaluation, _____ involve identifying the aspects of the helping process that were useful or detrimental to client progress.
A) diagnostic evaluation methods
B) empirical evaluation methods
C) summative evaluation methods
D) formative evaluation methods
In the context of outcome evaluation, through _____, a client is compared to himself or herself on baseline scores from earlier administrations.
A) single-subject designs
B) fidelity assessments
C) formative evaluation methods
D) summative assessments
In the context of outcome evaluation, goal attainment scaling is best suited for clients who are:
A) motivated to complete their tasks.
B) unreliable in reporting the results of their tasks.
C) disinterested in tracking incremental steps toward service outcomes.
D) most satisfied with the service provided by their social workers.
Which of the following statements is true of outcome evaluation?
A) It involves identifying aspects of the helping process that were useful or detrimental to client progress.
B) It addresses how closely the skills used by a program match the design of the intervention.
C) It involves assessing client progress by looking at changes in the severity of problems.
D) It uses formative evaluation to determine whether the techniques used for intervention were delivered efficiently.
Explain reactance theory.
What will be an ideal response?
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