Feeling reflections are most effective when they:
a. Reflect and explore feelings that represent a client's possible future emotional state
b. Reflect and explore feelings that represent the client's past emotional state
c. Reflect and explore feelings that represent a client's present emotional state
d. None of the above: feeling reflections are most effective when they come from the client, regardless of his or her past, present, and future emotional state
Which statement is true?
a. It is important to identify as many negative emotions in an interview as possible, because it is these the client most needs to understand and work through.
b. It is as important to identify positive emotions as it is to identify negative ones.
c. It is important to identify more positive emotions than negative emotions in an interview, because positive emotions facilitate clear thinking, goal setting, and problem solving.
Mixed emotions:
a. Are common in human interaction, and it is therefore important to reflect as many feelings that are present in the client's message as possible
b. Are common in human interaction, and it is therefore important to reflect only one primary emotion in a given interaction
c. Are not common in human interaction, and a sign of mixed emotions in a client indicates serious problems
d. Are common in human interaction, and can therefore be ignored
The purpose of reflecting feeling is to:
a. Facilitate client exploration of feeling in greater detail
b. Facilitate client understanding of hidden emotions
c. Sort out complex and confusing emotions
d. Facilitate catharsis through venting pent up emotions
e. All of the above
f. a, b, and c
In an interview, feelings may be:
a. Found in the client's direct communication
b. Inferred from the client's non verbal behavior
c. Inferred from the context of the client's story
d. Inferred from the content of the client's communication
e. All of the above
f. a, c, and d
Reflecting feeling involves:
a. Mirroring back to the client the feeling(s) they express through matching facial expressions and nonverbal cues
b. The cognitive processing of feelings
c. Identifying client emotions and then rephrasing this affective component back to the client
d. Asking the client to reflect on the feelings they are experiencing, and then to put them in words
When reflecting content with clients from other cultures:
a. It is important to have them verify the accuracy of your statements each time you speak
b. It is important to speak slowly
c. It is important to consider the political correctness of your statements
d. It is important to consider the client's perception of the world as developed by his or her family or cultural experienceChapter 5
Summarization is:
a. Not as important in an interview as paraphrasing
b. A systematic integration of the important themes in a client's story, not a mechanical means of pulling a number of facts together
c. An accurate listing of the most important facts of the interview, which then allows the client to identify the main themes
d. Widely over-used among novice interviewers
The best way to help a client collect their thoughts and organize their concerns is:
a. To provide them with a copy of your interview notes at the next session
b. Have them write down the things that concern them most at the end of the interview
c. To focus on feelings throughout the interview
d. By summarizing content in a concise, accurate, and timely way
Whenever the client finds it difficult to discuss feelings, you should:
a. Gently challenge them to consider why
b. Gradually move away from content and focus on reflecting the underlying feelings hidden in their story
c. Reflect content and gradually introduce reflections of feeling when the client becomes comfortable talking about feelings
d. Consider what it is you are doing as an interviewer that is discouraging them from talking about feelings
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