A medical biller should be proficient in handling which of the following difficult duties?
a. Collections
b. Filing
c. Answering the telephone
d. Sending form letters
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Q. 2) Accounts payable refers to the money the provider:
a. brings in.
b. pays out.
c. balances.
d. sends to collections.
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Q. 3) In a ______________________ accounting management system, the data are entered into a computer and a physician or medical biller can access patient account information.
a. hybrid
b. Quicken
c. H & R
d. electronic
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Q. 4) If a patient paid 12 check on 9/15 and this made the patient account still owing 500, and then on 9/17 the bank notifies the medical biller that the 12 check has been returned for insufficient funds, the balance on the patient's summary account for 9/17 would be:
a. 512..
b. 512 + any NSF fees the practice charges.
c. 500.
d. 0.
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Q. 5) Who is the defendant in small claims court?
a. Physician
b. Treatment provider
c. Patient
d. Delinquent party
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Q. 6) Patient who skip:
a. have not paid their bill.
b. have moved and left no forwarding information.
c. have not made a scheduled payment.
d. stutter.
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Q. 7) Balance billing refers to:
a. reconciling the checkbook.
b. balancing the worksheet by entering a credit whenever there is a debit.
c. billing the second insurance or patient as soon as knowledge of primary insurance is known.
d. balancing the books.
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Q. 8) A good rule of thumb for repeating calls to a patient is to phone:
a. daily.
b. monthly.
c. after the date given for payment to be paid.
d. as a reminder before payment is due.
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Q. 9) Calling a patient's friend to ask him or her to tell the patient that a bill is due is:
a. customary.
b. not a good idea.
c. illegal.
d. unethical.
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Q. 10) When is a provider legally obligated to stop attempts to collect on a bill?
a. When the patient asks the provider to stop
b. If the patient files for bankruptcy
c. If the patient pays a portion of the bill
d. If the patient terminates treatment with the provider
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