Which of the following is an example of a open-ended question?
a. Why dont you get a tutor?
b. Why dont you try to get along with Jim?
c. What options do you think is best?
d. Are you okay?
[Ques. 2] Closed-response questions
a. are usually very personal. c. usually require extensive responses.
b. discourage dialogue.
d. create empathy
[Ques. 3] Open-ended questions
a. encourage the students to continue to share their feelings.
b. will add or subtract to the students message.
c. are usually directive.
d. seek understanding.
[Ques. 4] One of the most common mistakes in listening is
a. to think about what you want to say.
b. interrupting the speaker so you can speak.
c. making impulsive judgments about the persons feelings.
d. all of the above.
[Ques. 5] When listening, DO NOT
a. make visual contact. c. lean back.
b. face the speaker.
d. look interested.
[Ques. 6] Once a teacher learns to use listening skills and teaches them to the students, he or shewill
a. transform relationships. c. raise self-esteem.
b. help solve problems.
d. all of the above
[Ques. 7] Once a teacher learns to use listening skills and teaches them to the students, he or shewill
a. transform relationships. c. raise self-esteem.
b. help solve problems.
[Ques. 8] Acknowledging a students thoughts or feelings
a. is the same as approving them.
b. is simply a way of saying to the student that he or she is understood and that you can empathize with those thoughts and feelings.
c. implies that the student is going to have his or her own way.
d. is an opening for you to solve the students problems.
[Ques. 9] Which of the following is not a component of reflective listening?
a. You can take the time to listen at the same time you are doing other things.
b. You must be willing to accept the students feelings.
c. You must see the student as capable enough to understand his or her own problems.
d. You must be willing to help the student
[Ques. 10] Which of the following is not a component of developing empathy?
a. the cognitive component
b. the affective component
c. the reality component
d. the communicative component
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