Perlita works in a highly competitive financial services firm. Salespeople who meet their goals are given large bonuses, but those who don't are often fired. The actions of the sales force are often unsupervised as well. In this situation, what factors related to ethical decision making will most likely influence the actions of salespeople in the firm?
A) Opportunity factors
B) Social factors
C) Transparency factors
D) Conflict factors
E) Individual factors
Question 2 - Marching back and forth in front of a place of employment with signs informing the public that a strike is in progress is known as:
A) boycotting.
B) a slowdown.
C) strikebreaking.
D) picketing.
E) ratifying.
Question 3 - Tony Shinn is applying for a mortgage to purchase his first home. His credit rating is poor due to several late payments on his credit cards and car loan. He is upset because his friend Jerry-who has excellent credit-was approved for a loan, whereas Tony was rejected. This mortgage company's actions were:
A) unethical-both Tony and Jerry should have received credit regardless of their credit histories.
B) ethical-because credit history is an important factor in credit decisions.
C) illegal-all consumers are entitled by law to credit approval.
D) unethical-if Jerry is employed and Tony is not.
E) unethical and illegal- all customers must be treated the same.
Question 4 - In response to a request filed by management of a medical center, a judge issued a court order limiting the number of union employees that can strike against the medical center, citing concerns about patient care. What negotiating tactic is illustrated in this example?
A) Lockout
B) Boycott
C) Injunction
D) Picketing
E) Publicity
Question 5 - Which of the following are the three primary components of business ethics?
A) Avoiding conflict of interest, investor relations, and being transparent
B) Avoiding conflict of interest, competing fairly and honestly, and being transparent
C) Avoiding conflict of interest, avoiding bribes, and being transparent
D) Competing fairly and honestly, being transparent, and social auditing
E) Competing fairly and honestly, investor relations, and being transparent
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